Free tool
Your Google review link, and a QR code to print
Find your listing and get the link that opens the review box, a card you can print for the counter, and the exact words to send afterwards.
When to ask
The link is the easy part. The timing is what decides whether anyone writes.
On the day
While they still remember the visit. After a week, almost nobody writes, however good it was.
One person at a time
A bulk message from one number reads as a campaign to Google, and those reviews get filtered.
Everyone, not the happy ones
Asking selectively is against the rules and it shows: a listing with only five star reviews is the one people distrust.
Questions people ask
Two of these have answers owners do not want to hear.
- Where does this link come from?
- It is Google's own review form for your listing, built from the place id Google publishes. Nothing is shortened through us, so the link keeps working whatever happens to this site.
- Can I ask only my happy customers?
- No. Choosing who to ask based on how they feel is review gating, and Google prohibits it. Ask everyone. In practice the ones who liked it are more likely to write anyway, without you breaking a rule that can wipe every review you have.
- Can I offer a discount for a review?
- No, and this is the mistake that ends listings. Money, a free item, a lucky draw entry, anything at all in exchange for a review breaks Google's policy. It applies to reviews you ask for and to reviews you ask someone to change.
- Should I set a review target for my staff?
- It sounds harmless and it goes wrong quickly. Targets turn into staff writing reviews themselves, or asking from the shop's own phones, and Google filters clusters like that. Ask genuinely instead, on the day.
- Why do some reviews disappear?
- Google filters reviews it believes are not genuine. Bulk sends from one number, several reviews from the same device, and reviews that arrive in a sudden burst are the usual triggers. A steady trickle from real customers is what holds.
Already have reviews waiting for an answer? Try the free reply writer.
A poster only reaches the people who look up
Sweep asks by email on the day of the visit, follows up once, and stops the moment someone reviews.